Last updated: 6/11/25
Compliance Safety Partners Pty Ltd (“CSP”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with us, visit our website, or use our services.
What information do we collect?
We may collect and hold personal information that is necessary for our business operations, including:
Personal details such as your name, job title, company name, email address, phone number, and postal address.
Business information related to your organisation, site, or safety systems.
Payment details (where relevant) to process invoices or payments.
Website usage information, including IP address, browser type, device information, and interactions with our website through analytics tools.
Any other information you choose to provide to us, for example through contact forms, email correspondence, or consultation meetings.
We generally do not collect sensitive information (as defined under the Privacy Act) unless it is directly relevant to our services and you have provided explicit consent.
How do we collect information?
We collect personal information in several ways, including:
When you contact us by phone, email, or through our website.
When you engage us to provide safety consulting or auditing services.
When you subscribe to our newsletters, attend events, or respond to surveys.
Through publicly available sources or third parties (for example, business directories or referrals) when permitted by law.
We collect information directly from you wherever possible. If we collect information about you from a third party, we will take reasonable steps to ensure you are aware of that collection.
Why We Collect and Use Your Information
CSP collects personal information for purposes including:
Providing our safety consulting, auditing, and advisory services.
Responding to enquiries and communicating with clients.
Sending updates, newsletters, and other marketing communications (you may opt out at any time).
Managing our business operations, invoicing, and administration.
Improving our website, services, and customer experience.
Meeting our legal, regulatory, and insurance obligations.
We will only use or disclose your personal information for the purpose for which it was collected, or for a related purpose you would reasonably expect.
Disclosure of Personal Information
We may disclose your personal information to:
Employees, contractors, and consultants who assist in delivering our services.
Third-party service providers such as IT support, cloud storage, email, or marketing platforms that help us operate our business.
Professional advisors (lawyers, auditors, accountants) where necessary.
Regulators, insurers, or government bodies when required by law or to comply with our professional obligations.
We take reasonable steps to ensure all third parties comply with privacy and confidentiality standards equivalent to those required under Australian law.
CSP does not sell or rent your personal information to third parties.
Cross-Border Disclosure
Some service providers we use may store or process data outside Australia (for example, cloud hosting providers). When this occurs, we take reasonable steps to ensure that your personal information is handled in accordance with the APPs and protected from unauthorised use or disclosure.
Security of Your Information
We take reasonable precautions to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Security measures include password-protected systems, secure data storage, encryption, and staff confidentiality obligations.
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, outdated, or incomplete.
To make a request, please email admin@compliancesafetypartners.com.au. We will respond within a reasonable timeframe and in accordance with the Privacy Act.
Direct Marketing
We may use your personal information to send you updates or information about our services. You can opt out of receiving marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
Cookies and Website Analytics
Our website may use cookies, analytics tools (such as Google Analytics), and similar technologies to collect non-identifiable information about user activity. This helps us improve website performance and user experience.
You can disable cookies through your browser settings, but some parts of our website may not function properly as a result.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. The most current version will always be available on our website with the effective date noted at the top.
Contact Us
If you have any questions, feedback, or concerns about this Privacy Policy or how we handle your personal information, please contact:
Compliance Safety Partners Pty Ltd
Email: admin@compliancesafetypartners.com.au
Phone: 0477 959 272
Address: PO Box 278, ERSKINEVILLE NSW. 2043
Website: www.compliancesafetypartners.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au